Our office hours are Monday through Friday 8 AM - 4 PM PST. Please allow up to 24 hours for an email response on weekdays. Any and all emails sent Friday evening-Sunday will be answered on Monday. 

We greatly appreciate your interest in our company! For any PR/suggestions/collaboration requests, please email support@prayingg.com

Praying provides shipping insurance through our Route Protection Package. We recommend purchasing this service at checkout if you want your shipment to be covered from loss or theft during the shipping process. Please be advised that we are not responsible for any lost or stolen orders that did not utilize the Route Protection Package. 

Due to the exclusive nature and high demand of the merchandise, all sales are final. Stock is not available for size corrections and/or exchanges. If your item arrived damaged, please contact support@prayingg.com.

Please check that your chosen product sizing that you are submitting is correct as it cannot be modified or changed. As orders cannot be modified, they can only be canceled if there are critical errors in your order. If you’re requesting an address change, and your order has not been shipped, we are able to update your shipping address. Please email us ASAP at support@prayingg.com with your order number and the address you wish to change delivery to.

If your package has shipped we, unfortunately, cannot make any changes to your order once it has gone out. Please contact the mail courier as they may be able to change your delivery address ASAP!

To ensure your items last as long as you want them to, please be sure to machine wash cold and tumble dry on low or hang dry. Any garment that has a screen-printed design on the front we recommend you spot clean the graphic and wash inside out.

Once an order is placed, a confirmation email will automatically be sent to the provided email address with an order number for reference. A 1-3 day order processing time is required on all orders before shipment.

USA Shipping: We offer Free Domestic Shipping for orders over $100. Domestic orders are typically delivered 3-5 business days after being processed. Due to the pandemic, we have encountered pending delays on our orders. 

International Shipping : Our standard shipping rate of $19.99 applies to all international orders. Transit times can take 10-20 days depending on the country. Please allow extra time for your order to go through customs, and we are not responsible for any custom/duty fees.

Shipping times are to be taken as an estimate only.

A Pre-Order is the term used when an item is unavailable for immediate shipment because it is in production to be shipped at a later date. The estimated date of delivery is displayed on the product page and the product is clearly marked as a pre-order online.

Please note we cannot ship to Russia, Ukraine or Belarus

Praying does pay an extra $5 USD for every international order shipping label to cover any taxes/duties/customs, however, if the taxes/duties/customs do cost more than $5 USD the customer is responsible for the cost